Wednesday night we ate value meals at a different Mickey D's, but ate inside. The price of the drinks was broken out, but the combined total was correct. To make sure it wasn't because I could stare at the price while I ate, I went through the drive thru at that same McDonald's on Friday morning and bought a value meal. The drink was broken out, but the combined price was correct. Yay!
HOWEVER - Karen, at the Rocking Pony, had a value meal in Pennsylvania Friday afternoon and was charged 20 cents extra. She says that she upsized, but the 20 cents was on top of the extra charge for more food. I've asked her to let me know how they respond when she calls the store.
The worst part of this, I think, is how I've been treated by McDonald's management and supervisor. They act as though I'm the one with the problem, as if I'm cheating them, and pretend nothing is wrong. It was only when I pushed the issue, both times, that they did anything at all.
Had they only apologized and given me my 20 cents immediately, I would have gone away and forgotten this completely. It's not about the money. It's about people who lie and cheat and steal, then act like the consumer is in the wrong.
Because they are a mega-corporation, and most people don't pay attention, I'm thinking the small stores and the large corporation believe they can just get away with this. They train their employees to cheat the customer. And it's wrong. Twenty cents, over and over every day, multiplied by thousands of stores, adds up.
If you're in Tulsa, I can tell you that the McDonald's on the corner of 71st and Yale, tucked away near Charleston's, has fair prices and has not overcharged me. That's about all I can tell ya. Head to Karen's to see what she has to say.
Until I write again ...