Bloggy friends, I need your help. I'm hoping that you remember the McDonald's post in May? The one where I was in a hurry and was upcharged, then treated like an idiot by the manager? It happened again.
I know it's only 20 cents a meal. It's not about the money. See my receipt? The meal on the menu was 3.79. The total came to 3.99 per meal. See how the drinks are broken out separately from the meal? This is about deception, plain and simple. Hundreds of meals a day at 20 cents adds up. It's a lot of lying.
I know that's a lot of cream and sugar for small coffees. Hush.
I didn't have time to ask for the manager, since I was already late to meet someone. What I did instead was to call the 800 number on Mickey D's website. Some kind lady typed away while I talked. The next morning the phone rang and it was the supervisor for my local store. Yes, Margo, it's the cute retro McDonald's near my house. The one that's so convenient when we're running late. The one I haven't been to since the first debacle. The one at the corner of 91st and Memorial in south Tulsa.
In May, the meal was a Friday night Quarter Pounder meal. I tried a breakfast meal this time, thinking maybe it was the manager training his shift to upcharge. No. Not.
The supervisor who called was very vague. She asked a couple of questions, then stated that she just wanted to make sure I was satisfied, like she was done with the conversation. She even said something about the drinks intentionally being separate on the receipt because of some dollar value thing they're doing. So I asked if that wasn't why I was being charged 20 cents more per meal. That's when she offered me the coupons, I think.
No, I wasn't satisfied. She was very vague about what would happen. I think that this is something this store does on purpose and covers up the best they can.
Here's where I ask for your help. Next time you find yourself in a McDonald's drive thru, would you please pay attention to the price of the value meal you're ordering? Then check your receipt. See if you're being charged separately for drinks and if it totals more than the board price? Then let me know.
I'll update you when I get the coupons. I might even give them away if one of you finds the same thing happening at your local McDonald's. If you do, photograph or scan the receipt and let me know the original meal price. Do yourself a favor and call the store and the corporation. This is just wrong. I'm hoping it's only this one store.
Sorry to rant. There's not much I hate more than this kind of deception, preying on others in tiny ways. Adding up the lies and making money while it happens.
Until I write again ...